INTEGRATED MANAGEMENT SYSTEM

Introduction

The ISO family of International Standards are measurably effective when used individually, predictably valuable when used together, but synergistically dynamic when integrated.

An organization that is certified to three ISO International Standards (ISO 9001, ISO 14001 and ISO 28000 for example), and complies with the requirments of those Standards, faces three sets of:

  • Internal audits and audit schedules
  • Goals, objectives, and targets
  • Threat analyses
  • Risk Management strategies and associated justifications
  • Management reviews
  • Documents and records
  • Manuals and/or operating procedures.

That approach may prove conformity, but it may not prove control or management.

Several years ago, QMS Global developed the Integrated Management System or “IMS” for our clients, some of whom were juggling as many as four ISO Certifications.  The diagram describes how QMS Global transforms these International Standards into a robust and comprehensive IMS.

qmschart

If you are already certified to any of the ISO Standards, you are ready for IMS.

The pivotal enhancements of ISO 9001 is the focus from discreet functions (e.g. warehousing or assembly) to holistic processes, wherein discrete functions are evaluated as part of an overall process, and with due regard for their impact on each other.  Accordingly, simultaneously auditing those mutually supportive functions to more than one ISO Standard is both logical and appropriate.

The table below lists common characteristics of the major International Standards, and introduces MVO 8000, which is QMS Global’s exclusive Corporate Responsibility Management Standard.

Requirement/Opportunity

ISO

9001

ISO

14001

ISO

27001

MVO

8000

IMS

Standards  and explanations disseminated

X

X X X

X

Top management involvement

X

X X X

X

Employee ownership

X

X X X

X

Reflected in Strategic Plan

X

X X X

X

Process Oriented

X

X X X

X

Resistance at first

X

X X X

X

Documentation required

X

X X X

X

Training

X

X X X

X

Manual and checklists for structure

X

X X X

X

Capable of self-audit

X X X X

X

Consolidates several compliance requirements into a common OP

X

X X X

X

Feedback loops are established

X

X X X

X

Corrective and Preventive actions are developed

X X X X

X

Accountability is established

X

X X X

X

 

Enhanced Internal Auditing with the Integrated Management System

The key not only to Certification but to success in an organization is its ability to self-audit. The IMS approach supplements the significance of internal audits, which are “value adds” already. Under this holistic approach, integrated management system audits become not only more meaningful in their conduct, but also in their outcome.  Specifically:

  • Structured, replicable, and continuous feedback loops are established for continuous improvement. These, in turn, can support the absence of stigmas – if something’s wrong, you fix it. Moreover, feedback (positive or negative) becomes an obligation (no more: “no news is good news”)
  • Customer involvement enhances
  • Responsibilities are assigned for immediate corrective or preventive action.
  • Fixing a nonconformity in one Standard fixes it in the others
  • You need only one set of management directives (operational, not administrative)
  • Up-to-date goals and objectives, reassessed as situations change
  • Documentation and records become management tools, not recurring reports; and as a result:
    • Feedback, follow-up, and accountability (absolute requirements in any organization) are well-structured and robust;
    • Documents and reports are streamlined and standardized;
    • Risks are identified and assessed;
    • Budgets are prioritized and defensible; and
    • Training and qualification programs become more focused and fruitful.

QMS Global Services

QMS Global is a recognized leader in management systems certification. Our multi-lingual staff provides guidance and expertise to help our clients establish goals and objectives, manage risks, and assure safe, profitable, and ethically responsible operations; making great companies and great neighbors.

We will help your organization to implement a robust, sustainable, integrated management system. Specifically:

  • Implementation into the organization
  • IMS Steering Committee and Auditor Training (including Risk Management and Management Review)
  • MVO 8000 (optional, mvo8000.com)